Refund policy

 RETURN & REFUND POLICY — KASIFIED STREETWEAR

At KASIFIED STREETWEAR, customer satisfaction is important to us. If you are not fully satisfied with your purchase, please review our return and refund policy below.

 Returns

Customers may request a return within **7 days** of receiving their order.

To qualify for a return:

* Items must be unused and unworn
* Items must be in original condition
* All tags and packaging must still be attached
* Proof of purchase/order confirmation is required

We reserve the right to refuse returns that do not meet these conditions.

 Non-Returnable Items

The following items cannot be returned:

* Sale or discounted items
* Gift cards
* Custom or personalized products
* Worn, washed, or damaged items caused by customer use

Refunds

Once your return has been received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved:

* Refunds will be processed to the original payment method
* Please allow **5–10 business days** for the refund to reflect depending on your bank or payment provider

Shipping fees are non-refundable unless the item received was incorrect or damaged.

 Exchanges

We only replace items if they are:

* defective,
* damaged,
* or incorrect.

If you need an exchange, contact us with your order number and clear photos of the item received.

 Return Shipping

Customers are responsible for return shipping costs unless:

* the wrong item was sent,
* or the item arrived damaged.

We recommend using a trackable shipping service for returns.

 Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within **48 hours** of receiving your package.

Include:

* your order number,
* photos of the item,
* and a brief explanation of the issue.

 Contact Information

For returns, refunds, or support inquiries:

📧 Email: Sandilemanqele035@gmail.com
🌍 KASIFIED STREETWEAR
📍 South Africa

Thank you for supporting KASIFIED STREETWEAR.